Privacy Policy
Protecting Your Privacy
Your privacy is important to us. eJet pledges to be responsible when gathering your personal information and to protect your privacy. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of eJet's commitment to protecting private personal information. eJet reserves the right to change this Privacy Policy at any time and will notify users of any material changes by updating the policy here and by including a "NEWLY UPDATED" label with the "PRIVACY POLICY" link on the web sites governed by this policy for 30 days after any material changes are made.
This Privacy Notice should answer your questions about the sources and kinds of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us and to limit our sharing of this data with third parties. This privacy notice is applicable to Corporate Sales, Marketing Research, Customer Relations/Service, the eJet Services program and certain affiliated websites.
Information We Collect And How We Collect It
In order to facilitate providing you with our services and to manage our business, we collect and maintain personal information about you and your aircraft. eJet collects customer information from many sources to understand and meet your needs. We collect personal information about you and your aircraft from:
- You, when you voluntarily provide us with information;
- Your browser, when you visit our websites and your browser interacts with us;
- Your transactions with any of the eJet companies
- Other sources, in connection with providing you with our services.
The personal information we collect about you through these various sources may include, but is not limited to:
- Name, addresses and telephone numbers
- Email addresses, fax numbers and pager numbers
- Credit/debit card number(s), including associated billing address(es) and expiration date(s)
- Information necessary to facilitate providing you with our services, including information related to your aircraft, crews and maintenance.
- Passport number, nationality and country of residence
- Transactional and online activity data pertaining to providing you with our services
- Personal information provided via survey, focus group or other marketing research efforts
- Personal information provided to customer-service representatives to research and resolve issues or questions
Aggregate information
In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on our site. eJet gets this information by using technologies, including cookies and web beacons, to increase the functionality and user-friendliness of our site and to better tailor our site, products, and services to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests and for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our site or which pages or features get the most attention.
Minors
eJet does not knowingly collect personal identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your name and address or other contact details or any other personally identifiable information of any kind whatsoever.
If you are a Parent or Guardian of someone under the age of 13 who has provided us information without your knowledge and consent, you may request that we remove this information by calling our Customer Service line.
How Your Information Will Be Used
eJet uses personally identifiable information to complete transactions and fulfill requests for our services. In addition to processing, confirming and fulfilling the services you request, eJet may use this data for administrative and analytical purposes such as information systems management, accounting, billing and audits, marketing, credit card processing and verification, customer-relations correspondence, and/or operation of the eJet services programs.
To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of eJet, our customers, our website, or its users.
eJet does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with eJet and/or unaffiliated third parties to fulfill the products and services you have requested.
If we sell a business unit to another company and your personal data is used by that business unit then your data may be transferred to the buyer along with the business for them to use in the same way.
For Non-EU Residents
eJet also uses customer information to identify, develop and market products and services that we believe you will value. From time to time, you may receive offers from affiliated eJet companies or from carefully-selected third party companies with which we have a business relationship. You may choose to restrict these marketing communications and sharing of your information with third parties by emailing us with your preferences.
For EU Residents Only
eJet also uses customer information to identify, develop and market products and services that we believe you will value and may contact you by e-mail, text message, or post. If you do not want to receive these communications from us, you will be able to opt out at the time you initially provide us with your details and each time we send you a subsequent e-mail or text. You can also opt out by sending to us an email requesting to opt out. If you are not an existing customer but would like to opt in to receive e-mails or texts from eJet then please submit your request by e-mail.
Security
Information Security is important at eJet. We maintain strict physical, electronic and procedural safeguards to protect personal information and we regularly review our security standards and procedures to protect against unauthorized access to personal information.
Compliance with EU Data Privacy Directive
eJet complies with the EU Data Privacy Directive to the extent it applies to information eJet maintains. This gives you certain rights in relation to the information which we hold about you including a right to request a copy of the information. If you would like a copy of this information then please email us. Please note that security regulations require us to provide government agencies access to data you disclose to us.
When you provide us with your information you acknowledge that this information may be stored and processed on servers located anywhere in the World, including either inside or outside of the USA or the European Economic Area ("EEA").
Links to Other Sites
We'd also like to remind visitors that we may provide additional links to resources we think you'll find useful. These links will lead you to sites that are not affiliated with eJet and may operate under different privacy practices. Our visitors are responsible for reviewing the privacy statements for such other websites, as we have no control over information that is submitted to these companies.
Contacting Us
If you have other questions, comments or concerns about our privacy practices, please contact us at info@ejetaviation.com Please note, however, that we require certain key information from you in order to provide you with services and if you ask us to remove all or part of such information you may no longer be able to access this website or parts of it.
Privacy Modifications
eJet reserves the right to change this Privacy Policy at any time. We will post any changes here, so be sure to check back periodically. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of eJet’s commitment to protecting private personal information. This policy was last updated on October 10, 2008.