services_hero_index

"With eJet and Lufthansa Technik, owners gain confidence through compelling maintenance costs, nose-to-tail worldwide coverage and personalized VIP support. Now individual owners and small-fleet airlines can enjoy cost-per-flight-hour worldwide maintenance support that has previously been available only to large fleet airlines."

Steven Markhoff
President & CEO

ADVANTAGES OF THE EJET PROGRAM

eJet and its partners provide owners and operators with lower, more predictable costs, fleet-based purchasing and efficiency, and 24/7/365 support through eJet¹s maintenance and engineering support center. The eJet Services program, offered in conjunction with Lufthansa Technik, General Electric, Delta TechOps and ST Aerospace, offers low-utilization and small fleet operators a comprehensive, global package of nose-to-tail maintenance and operating support.

eJet offers a unique cost-per-flight-hour program that covers engines, avionics, rotables, landing gear, auxiliary power units, wheels and brakes.
All key systems are covered, including electrical, hydraulic, pneumatic and environmental components, all without any buy-in required.

  • Access to 365 day per year, 24 hour per day maintenance support center staffed with highly experienced maintenance controllers on Boeing, Bombardier and Airbus platforms
  • Partnerships with world-class maintenance providers for seamless global support including dedicated spare parts and spare engines
  • Global support for engines, parts, components and rotables delivered to any commercial airport, worldwide, with shipping charges included in the base hourly rate
  • Highly advantageous cost per flight hour pricing for engines, parts and components, rotables, avionics, APU and landing gear systems
  • Low-cost scheduled maintenance program utilizing eJet¹s customized maintenance program
  • State-of-the-art parts and maintenance tracking system accessible through secure Web connection with full maintenance planning functions
  • Initial and recurrent airline-standard crew training programs conducted at facilities in the United States and Europe at significant discounts
  • 15% annual No Fault Found allowance for advance exchange parts
  • Full, not pro-rata coverage on life limited parts
  • Dedicated spare engines and APU’s
  • Economic escalation capped at a maximum of 4% per year
  • No increase in hourly rate based on parts/services usage
  • Available worldwide maintenance go-team
  • Advanced exchange for non-covered parts at wholesale airline MRO pricing
  • No additional costs for exchanges based on life and utility of exchanged part
     

EJET AND LUFTHANSA TECHNIK

Lufthansa Technik provides global maintenance, repair and overhaul capability and logistics while eJet provides 24/7 maintenance control, parts tracking and record keeping, maintenance planning tools, and a customized maintenance program for individual operators that can reduce inspection and heavy maintenance costs by up to 20%. General Electric provides engine coverage through the OnPoint(tm) program on some aircraft types, while Delta TechOps provides engine and APU support on other platforms. Across all aircraft types, eJet provides high-touch concierge services as a core part of the service offering, taking maintenance risk out of small-fleet operations.  The joint program is both JAR OPS and FAA Part 21 compliant.

 

NO ENGINE BUY-IN REQUIRED

eJet has no buy-in requirement. At the end of the contract term, owners can receive back up between 50% and 66% (depending on aircraft and engine type) of the money paid in for the engine support program if no engine restoration or LLP replacement has occurred during the contract term.


24/7 GLOBAL OPERATING SUPPORT

The eJet program provides owners with industry leading support including:

  • Unlimited 24/7/365 access to our Maintenance Technical Operations Support Center staffed by experienced maintenance controllers for technical support, troubleshooting and parts shipment
  • Regular conference calls and ongoing support for planned operations
  • Complete maintenance tracking of all serialized components and life limited parts
  • Maintenance planning and workscope buildup for all checks including all work cards
  • Engine and APU trend monitoring and component reliability analysis
  • Engineering support for repairs and upon request worldwide maintenance go-team and on site technical support and heavy maintenance management
       

FIXED-COST LOGISTICS

Shipping costs for parts, components, spare engines, APU¹s and wheels, brakes and tires are included in the hourly rate for shipments to and from any airport in the world with commercial airline service, subject to contractual terms and conditions.


MORE INFORMATION

For more information on eJet Services and the joint program please email info@ejetaviation.com or call +1 (817) 207-0310.